1. ALL APPOINTMENTS HAVE A 15 MIN GRACE PERIOD.
2. AFTER 15 MIN YOUR APPOINTMENT IS CANCELLED AND YOU WILL LOSE YOUR RETAINER FEE.
3. YOU HAVE 48 HOURS TO CONFIRM, RESCHEDULE OR CANCEL YOUR APPOINTMENT, AFTER 48 HOURS YOU WILL NOT BE ABLE TO DO SO AND YOU WILL LOSE YOUR RETAINER FEE.
4. YES, YOU WILL RECEIVE A FULL REFUND UP TO 48 HOURS BEFORE YOUR APPOINTMENT.
5. ALL NO-CALLS, NO SHOWS LEAD TO LOSING YOUR RETAINER FEE.
6. CANCELLING THE SAME DAY AS YOUR APPOINTMENT LEADS TO LOSING YOUR RETAINER FEE.
Please be advised COVID-19 PROTOCOLS are STRICTLY ENFORCED.
Upon arrival, you will be asked to wash or sanitize your hands, your temperature will be taken and you will also be asked to fill out a COVID-19 screening form before starting your service. You must wear a mask UPON ENTRY. We will be doing our part as professionals to make sure we offer a clean & disinfected salon!